Portuguese banks research

Almost one year later, after the original Portwatch research, i have decided to do one more research, this time dedicated to the standard compliance (and not compliance) of the portuguese banks.
I am expecting to be able to conduct a new research dedicated to the principal portuguese municipalities later this year, just to be able to compare if there is any progress, but i also wish to compare other “industries” and governmental authorities, so i am going to include them all into Portwatch or whatever name this project will shape into in the nearest future.

I have visited websites of 9 biggest portuguese banks, to compare their standards compliance, to test their sites in 3 major browsers – Internet Explorer, Mozilla Firefox and Opera, and to know if there is at least one bank who cares about their customers with special needs. The banks i have chosen to test are: Banif, Barclays, BES, BPI, CGD, Deutsche Bank, Millenium BCP, Montepio and Totta, as the others only make part of these ones, or their impact is really insignificant for 99% of the portuguese bank customers.
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Ten Predictions for 2007 from eMarketer

A very interesting article has appeared on eMarketer some time ago, making 10 predictions for this current 2007 and some of them i have found particularly interesting, spending some time analyzing and thinking on their subject, that i even came so far as putting my thoughts on them here :

1. Online Ad Spending Will Hit $20 Billion – i do not see any point of believing that the growth of the internet advertisement is going to slow down in the next couple of years, at least until 2010 or 2011, or if some global economical change is going to influence it. Referring that in the last 4 years the growth was about 30%, it is hard to believe that this year it is going to slow down to 19%.

2. Some Money and Lots of Hype for Online Video Advertising – this one is really very interesting, especially since Google has “splashed” 1.7 billions of dollars into YouTube. Also the number of digital video recording devices, internet connection speed etc are the factors making it more probable, but:
I. all the money going to this market are just making 4% of the total share.
II.i do not really see how to maintain the number of users on a site full of visual advertisement, with moving pictures, toys and so on – it is more appropriate for kids. I think that visual advertisement is something that have to be based on word of mouth, with a reference as a Youtube, so the people would share the link for funny advertisement and not be obliged to face on everyday basis. Visual advertisement is something almost “alien” for the business environment, you know, for men with long ties etc …
III.Google and others will have to invent a new way to put the video advertising into the search results. Google has had its share of success because of doing what people were needing – fast search with no web directories or other bull crap. None of the typical 90s yahoo links (counting to 100′s on their front page at that time), no fancy Clippy’s taking different forms completely annoying the user – just doing strictly what was needed – so now here is one million dollar question – how to insert video advertising into the search results without annoying 99 percent of the customers ???

3. Social Networks Are Set for a $1 Billion Windfall – this is according to the research is the most progressive area, doubling its spending from 448 millions. International expansion should help it a lot, but now there is a question, which until now i have not seen a reasonable answer on – how to interlink two or three persons speaking different languages and having none in common. We all could dream about everyone speaking english fluently, but the truth is – you gotta spend some time finding someone in Europe for example talking reasonably good english. No, it is not that hard, but i am referring the percentage of all population, and even when based only on digital age generation, i know way too many people knowing only “hello”, “yes”, “no” and “good-bye”.
Once i was working with someone who has had a great idea about how to do this “interconnection”, and it is one of the greatest sorrows that i have, that the project we have had dream about for years since middle of the 90s, have not been implemented until now.

4. Downloadable Games Will Get Hotter – yes, no doubt about it. Online games are getting hotter and hotter, with all those Eve, Everquest, World of Warcraft, Second Life and others there is a big niche to be played on, also such systems as Half-Life’s own Steam engine, making it possible to play only when online or downloading the patches with a direct internet connection…
Also more people are starting using credit cards online, and even some big stores are offering an alternative way to pay for games, and mobile phone games are getting better and better and more popular – there is still a lot of market to be conquered. Even in Portugal i know of one firm hiring a lot of developers to ensure their success on the mobile phone game market.

5. Thirty-Seven Million Strong: A ‘Minority’ Bigger than Canada – wait for Brazil and China to come in and then the internet will be more “international”

6. Mobile TV Arrives – it is a prediction for 2007 ? Germany’s World Cup was a very different event, in a very special very well developed country, for others it should become a reality beyond 2010 in my opinion.

7. US B2C E-Commerce Will Cruise Past $200 Billion – “132 billion of this will be online retail sales and $91 billion will be online travel.”, it is interesting to see, that online traveling is occupying 35% of the whole share alone, surely it is a very special market to watch out. =O)

8. The Retail Power of Word of Mouth – at the moment i am reading a book called “Word of mouth marketing”, written by Andy Sernovitz, i found this book on the wonderful blog of Presentation Zen, and i am completely agree with the statement of the eMarketer – the future is with “word of mouth”, as the traditional marketing is dead.

9. Broadband Services Will Matter as Much as Speed – this one is focused on VoIP and its growth for about 6.2% this year, i do agree with that, thinking about all the friends who has “upgraded” their international communications and even more about those friends who has not yet. =O)

10.DVRs Pump Up TV Viewing – i agree with this one so much! People are not going simply to drop watching TV, a lot of people need it to relax their brain after working day – otherwise why do we have so many “stupid” soap operas in the evening (and their number is growing year after year, not only in the evening). What is happening now – watching TV, will be changed for watching on computer, but only in the next 5-7 years (if not later), at least here in Portugal.

Overall i agree with the most of the predictions, but as the online marketing is growing and starting overtaking the real world marketing share i expect to see a lot of changes already this year.

Ella ‘WordPress’ Fitzgerald

Half an hour ago, one year after last major release, WordPress 2.1 with over 550 fixes, was finally released to the masses. I am extremely excited about it, and without any doubt going to upgrade my blog to it in the next hours. As a development team has promised they have released it in January this year, i think this is a fantastic fact, thinking that the vast majority almost everyone is being late on their releases and fast on the promises.

The name Ella Fitzgerald was selected to honor one of the most famous jazz singers, Ella Fitzgerald, she was a fantastic singer i have to add. Her voice is something that the most people who have heard her wont be able to forget.

I really have to thank the developers promising continuous support for 2.0.x branch for (take a long breath) 3 more years until 2010. Even more surprise for me is to realize that the developers already announced a date for a next release – 23rd of April this year, and if they are going to complete it – i am going to propose to vote them all for congress … =O) hahaha. My deepest respect guys, as for a long time in our industry(and not only in our industry actually) i have not seen such quality of following the promises.

Drupal 5th

This is the release i have been waiting for quite some time. Drupal 5th version represents some major changes made in this exceptionally fine CMS, though i have to add that such necessary addition as an easy usable image upload module is still missing (argh – tinyMCE is not good enough). Since last major release of Drupal goes back to 2002 (that is 5 years ago), it is something to shake up the things in open source cms community a little bit. I have no doubt, that a new release will bring a big mountain of bugs in the nearest future, but thats life, and such releases are simply necessary, cause any new release has a destiny of producing a lot of small and not so small errors. I just hope that such things as one that has happened to WordPress last week won’t happened to much times in the next releases of Drupal. =O)

I have become quite a fan of Drupal lately spending some time playing with it, experimenting with modules and even developing a theme or two for learning its template system. The CMS i have considered to be an alternative is Joomla, but as they are still beta testing their newest 1.5 release, and their default templates are a kind of table-based, i have decided to choose Drupal. I am going to play with the final Joomla 1.5 release when its appears, as i still consider Joomla having a lot of potential. Joomla guys are being extremely nice and even publishing a congratulation article to Drupal’s 5th release on their home page – don’t say a thing, but even in the open source community it is not a common way of greeting someone who in some kind of a way is creating a competitive product. My total respect…

I am looking to implement one of my two next projects in Drupal, as it really impresses me much.

“Neugebauer Lda” birthday

Yesterday, the Web Caravela has sailed away for its first trip – which will take a year long. It means that yesterday, at 16:21 local time (GMT), the Neugebauer Lda was finally created as a small society in Portugal and that starting from today i am dedicating the fast majority of my professional time this project.

I have expected “Neugebauer Lda” to be created during 2007, but actually i was counting more on the last quarter of the year, but hey, i am more then happy that it is actually happened in january. Three years ago, i was wishing to start it, but i had no conditions, so the timeframe was set for the firm to be created in the next three years, so i am actually still on the schedule =O)

During first 6 month, Web Caravela will dedicate most part of the time to web design, and then hopefully in the second part of the July i am going to start implementing some of the “web-things” i am looking for a lot of time to do. I always wished to dedicate myself to GUI design and implementation as my main occupation, so my dream has come true, and i am more then happy about it. =O)

Full sail ahead, Web Caravela!

Advertisement in Internet

Last night i read a very interesting article about internet advertisement growth in Germany in the past year – companies spent 45% more on traditional internet advertisement then in the 2005. 480 millions € were spent just in one European country, these numbers impressing me much, i have to say, because the traditional way of publicizing is spending money on Google Adwords services or their concurrence like Yahoo or Microsoft, but lately people are investing more and more in companies who are specializing on optimizing results of the search engines.

Between top 5 spenders i am quite surprised to see media only on the fourth place with 40 millions € spent, because as it seems, they are not understanding, that they are facing some very serious changes in the way the things are going to work in the very next couple of years – traditional model for their business is fading away, but as Guy Kawasaki has referred in one of his books – rare are example when some industry is capable of maintaining their success (or even existence) when something new appears, because they are not ready for changes, they just continue to enjoy and live in “good old times”.

I am expecting this trend to continue this year, as more and more people are realizing the importance and the power of our age – the age of the internet.

Microsoft.com redesign

About one month ago, Microsoft has redesigned their home page, to make it more usable, to allow people a better search on their page, etc… “The new page incorporates months of research, testing, customer feedback, and refinements.” – are the (marketing) words published by them selfs promoting a “well done” work to the believers.

As it is written by the webmaster in about the new Microsoft home page, it took them about 6 month to redesign it. If it is true, then it is a very typical corporate product of not-understanding how to get things done. Has anyone expected a better visual and usable work from Microsoft ? Not me, that for sure, as i have never seen any visual presentational work, worth remembering. They are making me understand the whole meaning of the word wrapper in the worst sense possible when i look at their new home page, they are not using mouse hover status when going over the menus, creating a half second delay when passing over it, using so many types of the blue that i have even lost its count, writing a copyright above the footer – with no disrespect to disabled people, but someone, who designed this page was blind, deaf and actually testing www.google.com ?

From the web standards point of view, going “forward” to using invalid HTML 4.0 Transitional (sweet old 1995 or 1996) is such a typical waste of potential. Who are the developers ? Guys, either you are new to whole that web thing, or your bosses are nuts, and if it is so, ignore them and make some good changes to that page, for your own sake. An interesting meta tag “DCSext.wt_target” is revealing users browser and platform – Microsoft most probably has already forgotten the money they have paid, for wrong handling Opera by MSN a couple of years ago, when they were sending script with errors to disable access for people using this browser. No, everything seems to be ok when visiting this page with Opera, but it is not a good signal when i see such information as there are so many plugins to change the user agent identification string.

Not everything is bad, as the design has become more clean, more usable, no table-based design ( congratulations, it is a big step forward to the current state of the web), though i still do not understand why “developers” and “it professionals” are two different categories. I think that the most people are expecting something extraordinary when it is about some big companies like Microsoft, Apple or Google, that’s why any other result is not acceptable, because being able to choose between the very best developers and usability specialists available they could have done much better work.

Fazit: guys and girls, if it took you 6 month to redesign one page, then forget about redesigning the complete site, you will not it end until the end of this century. =O)